We are not in the information mining business, we’ll never pass on, sell or distribute your information to anyone else.
Non-personable identifiable information
When you visit our website or use our social media, we may collect certain anonymous information about your visit. For example: when you visit Plantae’s website, we may monitor statistics including but not limited to the number of people that visited these websites, geographical information etc. We utilize Google Analytics are our authorized third party agent for such information.
In addition, we may also collect information about your browsing behavior, such as the date and time you accessed the website and the areas or pages of the website that you visit. We use information for business development and marketing purposes and to help administer and improve Plantae’s sites for your shopping and user experience.
Personally identifiable information
Personally identifiable information is any information about you as an individual. For example, your name, address, credit card number and billing information. Whether you provide your personally identifiable information to us is completely up to you. If you choose not to provide the information we request, you may be unable to use some of our services.
When you place an order on our website, you must provide your name, email, shipping/billing address, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases for customer service purposes.
You can sign up on Plantae’s website to receive regular promotional emails from us that include product news, exclusive offers and general information. If you sign up for our newsletter, we will ask you for your email address.
When you use one of our page on Facebook, we will request your permission to access certain personally identifiable information on Facebook, such as your name, profile picture, gender and other profile information. Depending on the application, you may have the opportunity to post reviews, questions and other content on the application. You can change certain settings relating to these through your account and privacy settings on Facebook.
Competitions and surveys
Collecting personal information
We collect your information to serve you better and to provide you with a customized experience using website and social media pages. We may use your personally identifiable information to: fulfil a request from you, fulfil and deliver your orders, tell you about our new products, services and offers, respond to your comments, feedback or questions, contact you if necessary while processing an order and generate web analytics to compile user data for marketing purposes.
Protecting personal information
We maintain reasonable safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on our sites. Contact us if you have any questions about the security of our sites.
Last updated: April 12th, 2017